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Tenant Fees

Permitted payments, default fees and damages payments may apply to your tenancy as defined by the Tenant Fees Act 2019.

Holding Deposit (per tenancy)

1 week’s rent to reserve a property. This will be withheld if any relevant person (including any guarantor) withdraws from the tenancy, fails a Right-to-Rent check, provides materially significant false or misleading information, or fails to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit

Rent under £50,000 per annum: 5 weeks’ rent per tenancy. Rent of £50,000 or over per annum: 6 weeks’ rent, unless specified otherwise on the property advert and tenancy agreement. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

The Agent/Landlord/Managing Agent is entitled to charge interest at 3% above the Bank of England’s base rate for each day that a rent payment is outstanding. This charge will be applied once the rent has been outstanding for 14 days or more and will then be backdated to the rent due date. Payment of interest must be made at the same time as the rent is brought up to date.

Lost Key(s) or other Security Device(s)

The Agent/Landlord/Managing Agent is entitled to be fully reimbursed for all reasonable costs incurred in replacing existing or providing additional keys and security/entry devices immediately upon production of a receipt/invoice. The Agent’s/Managing Agent’s time in doing so will be charged at £15 per hour inc VAT.

Aborted Property Visit

£30 inc VAT per visit, whereby a tenant has agreed access or to be present at the property for a contractor to attend and does not grant access or is not present at the agreed time, resulting in the visit being aborted.

Changes to a Tenancy

Should the tenant make a reasonable request to alter the tenancy agreement after the start date, the Agent is entitled to make a charge of £50 inc VAT. Examples include but are not limited to: a request for pets to be kept in the property, a change of sharer in a joint tenancy, permission to add a new occupier, or any other amendment which alters the obligations of the agreement. In complex requests, the Agent reserves the right to charge in excess of £50 — this will be agreed with the tenant(s) in advance. Requests are subject to the Landlord’s approval.

Early Termination Fees

Should the tenant request this, and the Landlord agrees to the request, the Landlord/Agent will be entitled to recover the Landlord’s Letting Fee, as detailed in the Contract between the Landlord and Agent, from the Tenant. This is currently £480 (£400 + VAT). The tenant will also be responsible for the rent up until the date the tenancy or the tenant’s notice period runs out, whichever is soonest. This procedure is always subject to Landlord’s consent, contract and references.

Company Lets

A fee of £600 (£500 + VAT) will be made to cover costs in respect of taking up references and preparation of tenancy agreements. You will be asked to pay a minimum of £200 of the deposit when the application proceeds, in order to secure the property subject to references. If after the expiry of a fixed term both parties wish to extend the tenancy, a fee of £120 (£100 + VAT) will be payable by the landlord and £240 (£200 + VAT) will be payable by the tenant for renewing or extending the tenancy agreement on each occasion, irrespective of the length of the extended period or the type of agreement. The full cost of any extension is £360 (£300 + VAT) shared between the landlord and the tenant.

Referral Fees

For information on this please contact the Agent.

Client Money Protection & Redress

Haus do not collect client money. The client money collector is BRUDNELL HOLDINGS LTD (Company number 17355476), who have Client Money Protection via UKALA CMP: 23376. Haus are a member of The Property Ombudsman: E749.

A Tenant's Guide to Renting
Guarantors